Return and Refund Policy

1. Introduction
Thank you for using Notion Mastery Hub (“Company,” “we,” “our,” or “us”). We strive to provide high-quality digital resources and content. This Return and Refund Policy explains the conditions under which refunds may be granted for purchases made on our website, notionmasteryhub.com (“Website”).

By making a purchase on our Website, you agree to this policy. If you do not agree with any part of this policy, please do not use our services.

2. Digital Products and Services
Our Website primarily offers digital content, downloadable templates, and online resources. Due to the nature of digital products, all sales are generally considered final and non-refundable. However, exceptions may apply under certain conditions, as outlined below.

3. Eligibility for Refunds
Refunds may be granted only under the following circumstances:

Duplicate Purchase: If you were mistakenly charged multiple times for the same product, we will issue a refund for the duplicate charge.
Technical Issues: If you are unable to access or download a purchased digital product due to a system error on our part, and our support team is unable to resolve the issue within a reasonable timeframe.
Incorrect Product Delivery: If you receive the wrong digital product and our support team is unable to provide the correct item.
Legal Compliance: If a refund is required by applicable consumer protection laws.
Refund requests will not be accepted for:

Change of mind after purchasing the product.
Failure to use the product after downloading or accessing it.
Compatibility issues that were not disclosed as limitations before purchase.
Personal preference or expectations not explicitly stated in the product description.
4. Refund Request Process
To request a refund, please follow these steps:

Contact Us: Send an email to [email protected] within 7 days of purchase.
Provide Details: Include your full name, email address, order number, and a brief description of the issue.
Verification: Our team will review your request and may request additional information to verify the issue.
Decision Notification: You will receive a response within 5 business days regarding the approval or denial of your refund.
If your refund is approved, it will be processed within 7-10 business days, and the amount will be credited to your original payment method. Processing times may vary depending on your bank or payment provider.

5. Modifications and Cancellations
Since our products are delivered digitally, modifications or cancellations after purchase are generally not possible. If you need assistance with your order, please contact us at [email protected] as soon as possible.

6. Chargebacks and Unauthorized Payments
If you believe there was an unauthorized transaction on your account, please contact us immediately at [email protected] before initiating a chargeback. We will work with you to resolve any issues. Filing an unauthorized dispute without first contacting us may result in the suspension of your account.

7. Consumer Rights and Legal Compliance
We comply with all applicable consumer protection laws, including:

California Consumer Privacy Act (CCPA) – If you are a California resident, you may have additional rights related to refunds and transactions.
General Data Protection Regulation (GDPR) – If you are located in the European Economic Area (EEA), specific refund rights may apply based on local consumer laws.
If a refund is required under these or other applicable laws, we will process the refund in accordance with legal obligations.

8. Contact Information
If you have any questions regarding this Return and Refund Policy, please contact us at:

Address: 2230 4th Ave S, Seattle, WA 98134, USA
Phone: +1 206-466-4949
Email: [email protected]